SUPPORT & MAINTENANCE SERVICES
At 2MoRO, customer satisfaction is a paramount. With a retention rate of 95%, we know what customer care means.
Our support infractructure is constantly under revue to ensure optimum usage of our solutions by our customers.
Our main support platform can be used at anytime and from anywhere!
EASY TO USE CUSTOMER PORTAL
Log in to the portal with your supplied credentials
Fill your claim following the steps
Just wait for the team to contact you !
The 2MoRO Online Support portal is the main communication platform between you customers and our support team, allowing efficient and swift help whenever questions/problems arise
The Online Support tool also serves as a knowledge base which offers the user the possibility to search for similar request submitted by other customers.
All the requests are prioritised in accordance with pre-defined criteria and service levels.
We also provide customized support package such as 24/7.