When you sign a contract with us, a support team is dedicated to helping smooth your use of our solutions.
At 2MoRO, customer satisfaction is paramount. With a retention rate of 95%, we know what customer care means.
Our support infrastructure is constantly under review with customers’ feedback to ensure optimum usage of our solutions.
Our support is characterized by a platform where our customers can discuss with the dedicated teams. It is accessible anywhere and anytime!
“2MoRO support team has always fulfilled its duties with a fast and top-notch customer service.”
2MoRO SUPPORT PLATFORM
- 2MoRO Online Support Portal has been developed and deployed to ease communication between customers and our support teams, allowing efficient and swift help whenever questions/problems arise.
- It also can be used as a knowledge base, offering the possibility to search if the problem has already been raised by another customer.
- When you sign with us, you can choose between several support packages, ranging from the simplest to 24/7 support.
HOW-TO-USE TUTORIAL OF 2MoRO SUPPORT PLATFORM
Log in to the portal with your supplied credentials.
Fill your claim following the steps, or look for the problem in the knowledge base.
Our team will answer very soon to help you move forward.
For further information, contact us via the form below.
We will be pleased to answer you!
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